When it comes to bugs...

I have been doing more documentation (than an average developer) these days. I do understand how frustrating it can be to share a technical concept with a non-technical person.

I would like to share the following link related to the recent disruption to Microsoft Azure cloud computing platform. I have read many bug reports from Microsoft during the years and following in my book is ranked the highest. 

Summary of Windows Azure Service Disruption on Feb 29th, 2012

This report is clear, concise and transparent (which is not very common when it comes to software bugs.)